FAQ
Straight answers for shop owners and builders.
- Is WA Connect from Meta?
- No. We are an independent service. Linked Devices is not an official Meta Cloud API connection.
- Can AI see my messages?
- You bring your own AI (Claude, Cursor, etc.) through MCP. We do not bill a chat model for you. After you paste once, that chat can pull WhatsApp analytics and client next steps automatically; we keep access logs.
- Can I send spam?
- No. Bulk outreach without consent is not allowed. Sending is opt-in and needs approval when your AI requests it.
- What if WhatsApp disconnects?
- Linked Devices sessions can drop. The dashboard shows live vs offline — reconnect with a new pairing code when needed.
- How do I pay?
- Plans are priced in TZS. Sandbox payments work for testing. Live mobile money uses Snippe (M-Pesa, Airtel, Mixx, Halotel) when configured.